Contracting Instructions
Apartment Transfers
If you currently live in Wymount Terrace or Wyview Park and wish to transfer to a different apartment, please note:
- You may add your request to the Family Housing Waiting List.
- Available apartments in student family housing are offered first to those on the Family Housing Waiting List.
- Your position on the waiting list is based on the date when you submitted your current agreement.
- You will not be offered an apartment with an availability date earlier than 4 months from the start date of your current agreement.
- If an apartment appears as available on the available apartments page and you would like to contract for it, click here.
- Residents may not contract for an apartment with an availability date earlier than 4 months from the start date of the current agreement.
- A $50 transfer fee will be charged.
Transfer Timing:
Residents who transfer have until the Sunday following the agreement start date for the new apartment to move out of the current apartment.
Examples:
- If your new agreement starts on Monday you would have 7 days to be out of your current apartment.
- If your new agreement starts on Friday you would have 3 days to be out of your current apartment.
Change Billed Account
If married, you may choose which spouse's account gets billed each month; however, we will only bill the account of a resident who is enrolled in classes at the University. All rental payments must be made to the currently billed account. Click here to change the billed account.
Contracting Process
Read all the instructions BEFORE beginning the contracting process.
If you are engaged or married at the time you contract for an apartment, both Part 1 and Part 2 must be submitted before the agreement will be complete. Part 1 should be submitted by the prospective resident who is or will be enrolled in classes at the University. This is the person whose university account will be billed each month. Part 2 must be submitted by the spouse/fiancé(e) before 3:00 p.m. Provo Time on the following day. The same person cannot submit both Part 1 and Part 2 of the agreement, as both spouses are required to contract jointly for the agreement. This requires both spouses to have a valid, working NetID. Make sure you both can log in to myBYU before beginning the contracting process. Click here to create a NetID.
If you are a single parent with dependent(s), you only need to submit Part 1 of the agreement.
Part 1 - Instructions
If you are selecting an apartment from the available apartments page, begin with step 1.
If you have been offered an apartment from the waiting list, skip to step 3.
- Log In
Log in to My Housing Account and select the "Housing Agreement (Apartment Selection)" link under the Family Housing tab.
- Apartment Selection
Select the complex and the apartment you want. Buildings with at least one opening are colored green on the map. Keep in mind the following parameters when looking for an apartment:- Apartment size
- Maximum allowed occupants (2 per bedroom)
- Apartment availability date
- All agreements begin on the availability date listed.
- If you are engaged, you cannot contract for an apartment with an availability date more than 30 days prior to your marriage date.
- Rental rate
- Floor
- ADA accessibility
- Location
Helpful features available on the Apartment Selection page include the following:
Feature Description Filter Options You may filter which apartments you see based on apartment size and availability date. Make sure you
click the "Apply Filter" button after changing any of these filter options.Apartment View Select the "view" link by each apartment in the list to see where the apartment is located in the building. Building Filter If you select a green building on the map, only available apartments in that building will appear in the list.
Click the link to view apartments from all buildings again, or select a different building on the map.Hover Indicator Hover over an apartment listing and a red arrow will point to its location on the map.
When you are ready to continue, select an apartment from the list.
- Apartment Details
This page provides a floor plan of the apartment you selected. If you decide this isn't the apartment you want, you may return to the map and make another selection. If you scroll down to the bottom, you may also view any other available apartments in the same building.
- If this is the apartment you want, click the "Proceed to Contract - Part 1" button.
- As soon as you click this button, your selected apartment will be placed on hold for you for 30 minutes while you finish Part 1 of the Agreement Process.
- If Part 1 is not submitted within 30 minutes, the apartment will be released and become available again for anyone else to select.
- Eviction Statement
You must check the box certifying you have never been evicted from BYU Contracted Off-Campus Housing or from BYU On-Campus Housing.
- Sex Offender Statement
You must check the box certifying you are not a convicted sex offender.
- Agreement (Part 1 of 2)
Now it's time to fill out Part 1 of the agreement. Required information includes the following:- Marital Status - If married or engaged, we require the NetID of your spouse/fiancé(e). If you're engaged, we also require your marriage date (you cannot contract for an apartment with an availability date more than 30 days prior to your marriage date).
- Dependent Information - First, middle, and last names, genders, and dates of birth of all dependents who will be living with you.
- FERPA* Information - Instructions are on the agreement.
- Eligibility Condition - You must indicate your understanding in Paragraph 5 of the Terms & Conditions. Don't miss it!
- Lead-Based Paint Addendum - You must indicate your acknowledgement if contracting for an apartment at Wymount Terrace.
- Terms & Conditions - You must indicate your agreement to the Terms & Conditions.
When you are done filling out Part 1, click the "Submit Part 1" button.
*FERPA stands for the Family Educational Rights and Privacy Act. Each prospective resident will set up a FERPA Housing Identifier as part of the contracting process. Anyone calling housing offices regarding your housing and dining records will need to provide your Housing Identifier to receive specific information over the phone. For more explanation, click here.
- Confirmation
You will be taken to a page confirming that Part 1 has successfully been submitted. If married/engaged, your spouse/fiancé(e) now has 24 hours to complete Part 2. If Part 2 is not completed by that time, your selected apartment will be released and your processing fee and deposit refunded. A message will immediately post to your spouse's/fiancé(e)'s message board with a link to Part 2. If you are a single parent with dependants, Part 2 does not need to be completed.
- Pay Processing Fee & Deposit
Immediately upon completion of Part 2, you must pay a $100 security deposit and a $50 processing fee (if you haven't already done so). When you click the "Continue" button, you will be redirected to My Financial Center where you will be able to pay by clicking on "Unpaid Charges". Follow the on-screen instructions to make the online payment. If payment is not made at this time, your agreement may or may not be honored.
Part 2 - Instructions
Part 2 is to be completed by the spouse/fiancé(e) of the prospective resident who completed Part 1. If you are a single parent with dependents, Part 2 does not need to be completed. If you are married or engaged, you have 24 hours following the submission of Part 1 to complete Part 2. If Part 2 is not submitted by that time, your selected apartment will be released and your processing fee and deposit refunded. Upon submission of Part 2, your agreement will be complete.
- Log In
Log in to My Housing Account. You will see a message on your message board (in the middle of the page) stating your spouse/fiancé(e) has recently completed Part 1 of the agreement process for your selected apartment. The message will contain a link that will take you in to submit Part 2.
- Agreement (Part 2 of 2)
The following information will be required on Part 2 of the agreement:- FERPA* Information - Instructions are on the agreement.
- Eligibility Condition - You must indicate your understanding in Paragraph 5 of the Terms & Conditions. Don't miss it!
- Lead-Based Paint Addendum - You must indicate your acknowledgement if contracting for an apartment at Wymount Terrace.
- Terms & Conditions - You must indicate your agreement to the Terms & Conditions.
When you are done filling out Part 2, click the "Submit Part 2" button.
*FERPA stands for the Family Educational Rights and Privacy Act. Each prospective resident will set up a FERPA Housing Identifier as part of the contracting process. Anyone calling our office regarding your housing and dining records will need to provide your Housing Identifier to receive specific information over the phone. For more explanation, click here.
- Confirmation
You will be taken to a page confirming that Part 1 and Part 2 have successfully been submitted and your agreement is complete. A confirmation message will post automatically to your and your spouse's/fiancé(e)'s message boards containing additional information about moving in.